SHIPPING & DELIVERY
• Free Shipping: Enjoy free shipping on orders totaling $200.00 or more (excluding oversized items).• Orders under $200.00: A flat $50 handling fee will be applied.
• Shipping Method: We use ground shipping for all deliveries.
• Delivery Time: Please allow 6–8 weeks for delivery, unless otherwise specified on certain items.
• Shipping Area: We currently ship only to the contiguous United States (lower 48 states). We do not ship to Canada or Alaska.
Oversized Items:
• Standard delivery for oversized items is "curbside."
• For in-home delivery of oversized items, please email us for a custom quote.
PRIVACY & SECURITY
At Wine Country Accents, we value your privacy and appreciate the trust you place in us. We want you to feel confident about how we handle your personal information when you use our services. We take your privacy seriously, use your information responsibly and securely, and aim to be transparent about our practices. By using our website, WineCountryAccents.com, you agree to the practices outlined in our Privacy Policy. We encourage you to read our full policy, which provides detailed information about how we collect, use, and protect your data.
For your convenience, you can find our complete Privacy Policy here: https://winecountryaccents.com/policies/privacy-policy
If you have any questions or concerns, please don't hesitate to contact us. Your trust is important to us, and we're here to help.
RETURNS & REPLACEMENTS
We want you to love your purchase! If you're not completely satisfied within 7 days of receiving your item, please contact our customer service team by email to initiate a return. We'll be happy to offer you a replacement or a refund. To ensure a smooth process, please return the item in its original packaging. Please note, we are unable to cover the original shipping costs or return shipping costs. A 25% restocking fee applies to returns to cover our processing costs. We're here to help if you have any questions about our return policy!
PAYMENT, PRICING & PROMOTIONS
Wine Country Accents accepts all major credit cards through Shopify merchant services. Our parent company is Furniture Outfitters Online (FO-Online). All prices are subject to change without notice. WCA is an Oregon based company.